PRIVACY POLICY

PRIVACY POLICY  

Welcome to Astrum Search!

Astrum Search is owned and operated by Astrum Search Ltd.

Astrum Search values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we retain it in our databases and, if necessary, with whom we share it.

By using the website and services, you are accepting the practices described in this privacy policy. This privacy policy may change from time to time. Your continued use of the website and services after we make changes will be deemed acceptance of those changes, so please check the policy periodically for updates. 

This privacy policy has been developed and is maintained in accordance with all applicable national and international laws and regulations and specifically the Data Protection Act 2018 (UK regulation) and the GDPR (General Data Protection Regulation – European regulation).

1. GENERAL INFORMATION

The personal data of the users that are collected and processed through the website:

• https://astrumsearch.com

Will be under responsibility and in charge of:

• Astrum Search Ltd.
• 123 Buckingham Palace Road, London, SW1W 9SH
• hello@astrumsearch.com

(Hereinafter referred to as Astrum Search). 

2. TYPES OF INFORMATION GATHERED

The information we collect from our users helps us personalise and continually improve your experience at Astrum Search. These are the types of information we collect:

Information you provide to us. You provide information when you search, read and view content on our website, register as a user, provide your employment or business information, post a job offer, apply for a job, and/or communicate with us through our contact information or our contact forms. As a result of these actions, you may provide us with the following information:

• Full name
• Date of birth
• Email
• Telephone number (includes WhatsApp number)
• Street Address
• ZIP/Postal code
• CV/Portfolio
• Company or organisation information
• IP address
• Any additional information relating to you that you provide to us directly through our website or indirectly through our website or online presence such as ‘cookies’.

Astrum Search will not collect any personally identifiable information about you, unless you provide it.

Information Collected Automatically: By accessing and using the website you automatically provide us with the following information:

• The device and usage information you use to access the website
• Your IP address
• Browser and device characteristics
• Operating system
• Referring URLs
• Your location
• What parts of the website you use and how often

If you access the website through a mobile phone, we will collect the following information:

• Mobile device ID
• Model and manufacturer
• Operating system
• Version information
• IP address

GOOGLE Analytics. We use Google Analytics provided by Google, Inc. of the United States (“Google”). These tools and technologies collect and analyse certain types of information, such as IP addresses, device and software identifiers, referring and exit URLs, feature usage metrics and statistics, usage and purchase history, media access control address (MAC address), unique mobile device identifiers and other similar information through the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use GOOGLE Analytics data collection to improve the website and our service.

See Google’s privacy policy here:

• https://policies.google.com/privacy

Facebook Pixel: Our website uses the Facebook Pixel. Through the Facebook Pixel we can collect user information for different purposes. We use the Facebook Pixel for the following purposes:

• Collect statistics about our website (for example, the number of users who visited a page).
• Collect information about how you interact with our website (for example, whether you have opened or followed links on our website).
• Personalise online services and marketing communications.
• Tailor advertisements to users and optimise advertising campaigns.

The information collected through the Facebook pixel will be collected and stored by Facebook and will be treated in accordance with its privacy policy. The information we collect through the Facebook pixel does not personally identify the user and will never be used for purposes other than those contained in this privacy policy and Facebook’s privacy policy. 

Please consult Facebook’s privacy policy here:

• https://www.facebook.com/privacy/explanation

Social Media: On our website you will find links and functions linked to different social media, where you can share your information.  

It is advisable to consult the privacy policy and data protection of each social network used on our website.

• Twitter: https://twitter.com/en/privacy
• Facebook: https://www.facebook.com/privacy/explanation
• Indeed: https://hrtechprivacy.com/brands/indeed#privacypolicy
• LinkedIn: https://www.linkedin.com/legal/privacy–policy 

3. HOW LONG WE KEEP YOUR DATA

Personal data provided by users through the website and services will be retained for the time necessary for the provision of the services. Astrum Search may retain personal data for a longer period provided that the user has given consent to such processing, as long as such consent is not withdrawn. In addition, Astrum Search may be obliged to retain personal data for a longer period if this is necessary in order to comply with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of deletion, the right of rectification, and the right to data portability cannot be asserted after the retention period has expired.

4. HOW WE USE YOUR INFORMATION

In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and services. We use personal information collected through our website as described below and described elsewhere in this Policy to:

• Identify you as a user in our system.
• Provide the services.
• Post job offers.
• Search and apply for job offers.
• Facilitate communication between users.
• Improve our services, website, and how we operate our business.
• Understand and enhance your experience using our website and services.
• Respond to your comments or questions through our support team.
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
• Communicate with you about upcoming events, offers and news about services offered by Astrum Search and our selected partners.
• Marketing purposes of Astrum Search.
• Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
• Protect, investigate and deter against fraudulent, unauthorised or illegal activity.

5. HOW DO YOU GET MY CONSENT?

By sharing and providing employment and business information through the website, posting a job offer, applying for a job offer, using the services generally, communicating with us through the contact forms or our contact information, accepting the use of cookies by our website and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You consent to the use of cookies on our website when you give your acceptance through the pop-up window that is displayed when the user enters the job application page on the website. You can withdraw your consent by sending us your application through the contact information or the contact page.

6. HOW WE SHARE INFORMATION

The personal information of our customers and users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorised by the user, client or owner of the personal data. We share user and customer information only and exclusively as described below.

Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include: hosting the website, sending email, analysing data (Google Analytics), create Ads (Facebook, Instagram, Google), providing marketing assistance and providing search results. 

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy. Please refer to the privacy policy of these third-party services.

Business Transfers. In the event that Astrum Search creates, merges with, or is acquired by another entity or company, your information will likely be transferred. Astrum Search will send you an email or post a prominent notice on our platform before your information becomes subject to another privacy policy and the transfer and handling of your private information will comply with all applicable requirements.

Protection of Astrum Search and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and Conditions and other agreements, or protect the rights, property, or safety of Astrum Search, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. Astrum Search uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

7. PROTECTING YOUR INFORMATION

Astrum Search will make all reasonable efforts to protect the personal information of users it obtains, and the personal information will be protected by dedicated data security personnel. In order to prevent users’ personal information from being illegally accessed, copied, modified, transmitted, lost, destroyed, processed or used in unexpected and unauthorised situations, Astrum Search has and will continue to take the following measures to protect your personal information: 1) The user’s personal information is encrypted and stored by adopting encryption technology, and is isolated by isolation technology. 2) When using personal information, such as personal information display and personal information association calculations, we will use a variety of data desensitisation technologies including content replacement, encryption desensitisation, etc. to enhance the security of personal information in use. 3) Establish a strict data use and access system, adopt strict data access authority control and multiple identity authentication technologies to protect personal information, and prevent data from being used in violation of regulations. 

Other security measures taken to protect personal information 1) Manage and regulate the storage and use of personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications. 2) Data security personnel are responsible for security emergency response to promote and protect personal information security. 3. Notification of personal information security incidents 1) In the event of a security incident caused by personal information, Astrum Search will report the first incident to the corresponding competent authority, and immediately carry out troubleshooting and emergency measures.

8. RIGHTS

Users who provide information through our website, as data subjects, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. These rights are described below:

• Access and portability: to access and know what information is stored on our servers, you can send us your request through our contact information.
• Rectification, restriction, limitation and deletion: You may also rectify, restrict, limit or delete much of your information.
• Right to be informed: Users of our website will be informed, upon request, about what data we collect, how it is used, how long it is kept and whether it is shared with third parties.
• Objection: Where we process your data on the basis of our legitimate interests, as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate grounds to continue processing it or where it is necessary for legal reasons.
• Withdraw consent: Where you have previously given your consent, for example to allow us to process and store your personal information, you have the right to withdraw your consent to the processing and storage of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a lawful basis for doing so or if your withdrawal of consent was limited to certain processing activities.
• Complaint: If you wish to complain about our use of your information (and without prejudice to any other rights you may have), you have the right to complain to your local supervisory authority. Users can exercise all of these rights by contacting us via the contact information or the contact page.
• Rights related to automated decision-making, including profiling: website users may request that we provide them with a copy of the automated processing activities we carry out if they believe that data is being unlawfully processed.

Users or owners of the personal data they provide through the website can exercise these rights over their personal data at any time and without limitation by sending us their request through our contact information.

9. CHILDREN’S ONLINE PRIVACY PROTECTION 

We are in compliance with the requirements of the Data Protection Act 2018 (UK regulations) and the GDPR (General Data Protection Regulation – European regulations), regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website and services are all directed to people who are at least 13 years old or older. If you become aware that your child has provided us with personal information, please contact us. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete that information and restrict access to it.

10. EDITING AND DELETING INFORMATION

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt-out of Astrum Search email, follow the instructions included in the email. Your request should be processed within 48 hours.

11. THIRD PARTIES

Except as otherwise expressly included in this privacy policy, this document addresses only the use and disclosure of information Astrum Search collects from you. If you disclose your information to others, whether other users or suppliers on Astrum Search, different rules may apply to their use or disclosure of the information you disclose to them. Astrum Search does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Astrum Search is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Astrum Search website. Astrum Search encourages you to ask questions before you disclose your personal information to others.

12. CONTACT US 

If you have questions or concerns about these privacy policy and the handling and security of your data, please contact us through our contact page or via the contact information below:

Astrum Search Ltd.

123 Buckingham Palace Road, London, SW1W 9SH  hello@astrumsearch.com